UPS’s Sunzay Passari on Visionary Leadership in a Competitive Market

In this episode of Chief Digital Heroes in Supply Chain, Matthew speaks with Sunzay Passari, Senior Director and Head of Innovation & Transformation at UPS, who shares his journey and insights on driving digital transformation in a global logistics giant. Sunzay discusses the crucial role of AI and data analytics in modernizing UPS’s operations and maintaining a competitive edge. 

 

He also emphasizes the importance of balancing legacy systems with innovative technologies and the need for visionary leadership and strategic thinking. Sanzay shares how UPS navigates these complexities to stay ahead in a rapidly evolving industry. 

 

Topics discussed:

• The role of AI and data analytics in driving digital transformation at a global company like UPS.
• The importance of visionary leadership and strategic thinking in navigating a competitive market.
• Balancing legacy systems with innovative technologies to stay ahead.
• Insights into working with a decentralized team and ensuring alignment with company objectives.
• Challenges posed by local players, the gig economy, and emerging tech-driven competitors.
• The significance of effective execution and leading from the front in achieving strategic goals.
• Utilizing vast amounts of data to generate actionable insights and optimize operations.
• Technologies with the most promise to deliver concrete business value for UPS.